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Operate · Facilities & Transition Management

From last punch item to move-in.

We plan the move, activate the building, train your operators and hand over the asset data, so the space works the day people walk in and keeps working long after.

Why it matters.

01

The move-in date is fixed

Students arrive, patients are scheduled and leases start on a date that does not move. The building has to be ready for people, not just finished, and the activities between the two belong in the schedule.

02

Operators inherit everything

Your facilities team will run this building for decades. If they get boxes of paper and a one-hour walkthrough, small problems become expensive ones.

03

Warranty time goes quickly

Most equipment warranties start at substantial completion. Issues missed in the first year end up on your operating budget instead of ours.

Our approach

How we work.

  1. 01

    Transition planning early

    A transition lead joins during construction to map every department, move date, furniture delivery and IT cutover against the construction schedule.

  2. 02

    Activation and day-in-the-life testing

    We stage equipment, stock rooms and run mock days with your staff to find problems with workflow, signage and access before the public arrives.

  3. 03

    Hands-on operator training

    Your engineers learn each system from the people who installed it, at the equipment, with recorded sessions they can return to.

  4. 04

    Asset data handover

    Equipment tags, serial numbers, maintenance schedules and warranties are collected as work is installed and delivered in a format your maintenance system can load.

  5. 05

    Warranty and the first year

    We stay engaged through the warranty period, run seasonal checks on heating and cooling and come back for an eleven-month walkthrough before warranties close.

What you receive.

Every engagement is scoped to the project. These are the core outputs owners can expect.

Transition and move planMove dates

Department-by-department sequence for furniture, equipment, IT and people, tied to construction milestones.

Activation checklistReady to open

Room-by-room readiness, from stocked supplies to tested door hardware and working signage.

O&M manuals and trainingRecorded

Organized digital manuals plus recorded training sessions for every major system.

Asset registerCMMS-ready

A structured list of every maintainable asset with location, data and maintenance tasks, ready for your maintenance software.

Warranty trackerYear one

Start and end dates for every warranty, open items and the eleven-month walkthrough report.

In practice · A behavioral health hospital

Staff trained in finished rooms.

When a behavioral health hospital has to open its crisis center on a fixed date, staff training is planned as a construction milestone. Finished units are turned over early for training shifts, alarms and doors are tested in real drills, and staff punch items are logged and closed with dates, so the opening decision is made on evidence rather than hope.

Early
Unit turnover for training
Real
Alarm and door drills
Dated
Staff punch log

Questions owners ask us.

When should transition planning start?

About a year before opening for complex buildings like hospitals and labs, and at least six months before for most others. Earlier is better when moves involve specialized equipment.

Do you work with our facilities team or replace it?

We work with it. Our job is to set your operators up to run the building well, not to take over their role.

Can you deliver asset data for our maintenance system?

Yes. We agree the format and fields at the start of construction and collect the data as equipment is installed, so it is complete at handover.

Facilities & Transition Management

Talk to the people who will build it.

Send us your scope, target date and biggest concern. A senior Jacob Wiseman lead will read it personally.